Tag business

Oracle Siebel CRM CRM

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We are using CRM-system since its inception, has consistently led the ratings of the best variety of CRM-applications in the world. Unlike most on the market CRM-systems, Oracle Siebel CRM was originally developed to automate Customer Relationship Management, and has not been altered in a hurry from systems ERP, ECM CMS when you are in demand. This approach enabled the Siebel CRM system for many years be a trendsetter in the field of CRM. A functionality of the Oracle Siebel CRM CRM-lead to the desired effect, even in unusual at first glance, her areas (working with the bad debts). It is worth noting that initially the decision laid the broad integration capabilities, as the CRM-system often has to consolidate a large amount of disparate information about the client. A feature of this solution is that it one of the first used a three-tier structure, with a large set of functions at each level. Working with databases is carried out at the data level, the configuration application structure and business processes at the application or business logic and presentation to end users, and setting at the level of the user interface.

With the integration of the CRM-system into the existing infrastructure of the possibility of integration at various levels allows to save resources and to choose the most appropriate form of integration in each case. In addition, support for Oracle Siebel CRM the most common technology standards, allows us to make this process less cumbersome and transparent to the customer. Unfortunately, even the use of such a functional and proven CRM-system can not guarantee the success of the project without the availability of skilled implementation team. Oracle Siebel CRM, how nice car, needs of drivers and qualified service. Given these factors, this CRM-system, like the car will be a long time to please their owners.

International Exhibition Cebit RKSS

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Russian Corporation of communication “(RKSS), a trusted manufacturer of telecommunications equipment, for the first time took part in the biggest international exhibition CeBIT-2011, devoted to information and telecommunications technology. The forum, held from 1 to 5 March in Hannover (Germany), was attended by more than 4200 companies from 70 countries worldwide. The exhibition RKSS introduced representatives of the global IT community the company and announced a collaboration with the Foundation Skolkovo in the field of high technologies and innovative development of the domestic IT industry. RKSS – the only Russian company which became co-exhibitor Skolkovo and was able to declare itself on the forum, covering all industry sector more fully than any other exhibition of the same subject in the world. “We thank the Foundation Skolkovo for the opportunity to our participation in CeBIT-2011, – said Andrey Badalov, First Deputy Director General RKSS.

– Our interest in the international forum of this level is not surprising: RKSS – the only Russian company which Cooperation with world leaders in the IT industry, develops and manufactures telecommunications equipment certified with the use of Russian-making in the field of cryptography and encryption. Thus, RKSS provides for adaptation of technologies of foreign vendors to meet the requirements of the Russian market. ” CeBIT – this is a unique platform for communication and exchange of experience in the rapidly developing field of IT technologies, – says Olga Kalinin, Director of Public Relations RKSS. – The main objective of our participation in the exhibition – to acquaint representatives of the global IT community to the company and tell them about the possibilities RKSS. Already, a number of our foreign partners: Alcatel-Lucent, Polycom, ESRI CIS, Finmeccanica.

In the near future we plan to sign agreements with several other IT industry leaders, and hope in the face of the participants CeBIT-2011 to get new partners. ” Exposition Skolkovo was awarded letter of thanks from President CeBIT Ernst Rau (Ernst Raue), which noted that the booth has demonstrated Russia’s effort to stimulate and develop innovative entrepreneurship, to create the most favorable conditions for the functioning of intellectual activity. Photos from the event can be found on the Company ‘Corporation of the Russian telecommunications’ company ‘Russian Corporation of communication’ – the first in Russia company that specializes in producing and developing a trusted telecommunications equipment and provides for adaptation of technologies the world’s leading IT industry with the requirement of the Russian market. The main objective of RKSS – innovative development of the domestic IT industry, as well as providing a reliable and safe operation of communications networks and IT systems in government agencies, strategic industries Russian economic and commercial organizations. Russian Corporation of communication was established in December 2007 and is part of the CC ‘Technologies’. The company manufactures equipment authorized, certified in accordance with the requirements of Russian legislation on the absence of undeclared capabilities. RKSS checks of components and assembly at the domestic enterprises belonging to SC ‘Technologies’.

Call Center Companies

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This factor greatly increases the importance of the role of the integrator in the project of building Call Center (ATC). For efficient operation of the company service provider should not only display equipment, and laboratory benches, where experts test new solutions integrator and test their performance, before offering them to clients. Qualified personnel – the key to success of any company. It is therefore necessary to continually invest in their employees. Many suppliers equipment for call centers (ATC) to conduct mandatory certification of specialists they offer solutions and technologies. Experience indicates that the probability of successful implementation project to build a call center (ATC) in the case involving certified professionals is much higher.

Market realities domestic market call centers (ATC) over the past few years undergone significant changes. This is due primarily to the appearance of Western players, with its working principles and increased requirements to the solutions they use in various business sectors. Today companies when choosing a call center (CPC) is initially focused on the interaction of multiple channels, including e-mail and web, as well as the mandatory provision of services to support and further development of the center Call (EAI). More and more companies are now paying attention to preparation of qualified personnel. It should be noted also that the market in general the average number of operators, call center (CPC) has increased from 15-20 (A few years ago) to 60-70 people (today). More and more companies began to reflect on the establishment of geographically distributed sites (sites) Call Center (ATC) and transferring them outside the major cities. Savings from the rental or purchase of premises and recruitment money they can successfully invest in the development of its staff, as well as in technological innovations that can improve the efficiency of the center Call (EAI).

Also, following the Western experience, domestic companies are increasingly preferred solutions from the world's leading call centers (ATC) and are invited to maintain and further support project certified integrators with experience of successful implementations. If we consider the vertical markets, the most active in the banking and telecommunications sectors, where technology centers Call (CPC), the most in demand. By the way, so is the global trend. The most promising areas – insurance companies and representatives of the market FMCG. Following the market trend is much more active companies providing outsourcing services.

Japan Compressed

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Naturally, this water can be used just like using your normal lake, but salty. If we leave where the membrane between the ocean water and water that is in the donut, then in this case we get a fresh water lake. And it can be divided monosotami and we can even adjust the temperature and salinity. And this means that we can grow very different kinds of fish. And not just fish: there may be marine plants (algae) krivetki.

There may also be a crayfish, and mammals. But just as we can grow and pearls. The truth is Exclusive Japan they have patented technology for growing pearls. But they have patented technology for growing in the ocean, not in monosotah (laughs). If we offer something similar for the Japanese – they are free additionally get there some kind of 'island' for its densely population. Now, regarding the equipment: the terminal is self-sufficient. The terminal has the ability to desalinate the water. And most importantly – he always gives electricity.

And through the waves, and due to winds. Ie these are air-driven (power plants), which we'll talk later, they actually make it possible to produce both electricity and compressed air. That is why they are called pnevmoenergeticheskie complexes. Thus we get a very interesting thing is that to move within this complex, we can not use electricity, and compressed air. In this If everything is quite safe. Even light up can do nothing – no power, no gas, electricity and as such, but there is only compressed air.

Secret Illusion Marketing

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You will need two special ingredients to make this marketing strategy work successfully. You must have a product that is very valuable to your target audience, and something that you can provide for free. So what secret? – You ask. Tell your visitors what they can to get your product for free, if you will advertise your site. You can make your product is incredibly valuable, selling it. Write to the product compelling ad full page and start a real payment system. The higher price would you put, the more people will consider it a valuable product. Michael Chabon is often mentioned in discussions such as these. But be warned – do not set an incredibly high price.

So how do You can afford to give away an expensive product for free? Very simple. Create an information product that can be placed on the Internet. For example, electronic books, web sites with a paid membership, reports, etc. You do not will need to spend money on his creation and delivery to customers. But the strategy itself.

People visit your site, reads an advertisement for your information product, and concludes that the product is really valuable. Immediately after a price for the product say that the reader can get it for free, if you agree to place a link on this announcement on the main page of your site, or publish your ad in their ezine certain number of times. If the reader is not the site or mailing, you can install a script that can track the referrals. Tell visitors so that they will have to invite three friends to this site, or send this ad to your friends via e-mail to get your product for free. In any case, you’ll win! You will get free advertising for your site, or earn good money. Besides, it’s – viral tool: when someone advertises your website, you get new visitors, which will also advertise your site, etc. ————– Larry Dotson. Translated into Russian:

Desired Effortlessly

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What’s the quickest to accomplish what we want? The famous Internet marketer, Michael Joyner argues that there are five basic laws by which we can achieve any goals. To achieve the goal must be observed: The Law of straight lines: the shortest path between two points – a straight line. Also in achieving the goals: if you want to get quick results, choose the most direct way, do not need any extra steps and tasks. Find out detailed opinions from leaders such as John Mclaughlin by clicking through. Act a clear vision: goal, which you should get, you should see. In order to get something, you should clearly understand exactly what you want.

Law focus: until you achieve your goal, you will not focus focus on anything anymore. Act concentrated power: same – until you achieve the result, you do not waste your energy for anything more. The inevitability of action-reaction: two inseparable things, which depend on each other: action and subsequent reaction. These laws are certainly true and tested experience and time, but they could still be reduced to three postulates: Know exactly what you want. The problem is that many fancy the idea, but here’s a picture the final result, whatever they would like to see – not always.

Owning your own business – the idea, but what, where, to what extent – it is objective. In order to accustom themselves to the representation of goals, a good training – visualization. Vividly imagine the end result – it looks like, sounds like it has changed your life and the lives of people around. Accurate representation of yourself that you want to help you rather choose the means to achieve objectives and reject unnecessary steps. Follow straight lines. Do only what brings you closer to your goal. Do not waste time on the performance of unnecessary tasks, which take you away. It may even be your everyday habits, but because the implementation of this paragraph is not so easy at first glance, it seems. If, say, you decide in a short period of Prestressing and save some money, spend money on a weekly and the familiar campaigns in restaurant on the weekends it would just breach the rules of straight lines, as in general for a month or six months accumulates an impressive amount. Focus on those things that bring you closer to your goal. Do not waste time and energy wasted. No need to recycle – making too much effort, we can not see how fall in love with minor things. And in the end we get an unsatisfactory result – a lot of work, little progress. Concentrated Are you the maximum can be determined by analyzing the activity. Ask yourself: Is all what I wanted, I have achieved in the time allotted to me? Enough I use my potential? Crept I close enough to ultimate goal, or standing still? If the answers are unsatisfactory, then your attention dissipated, and something is missing from your mind. Maybe it is time to let go of this situation, switch to another activity or try another way to achieve goals. Constantly review its activities to obtain maximum results.

Good Timing

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Once I was invited to timing manager, who is engaged in sales. At the end of the meeting showed that all the deeds he performed, are short-lived, as they run an average of 2 10 minutes. Typically, this is any indication subordinates, or phone calls, ie, subject categories communication. And when it has become necessary to describe the structure of this communication, it turns out an interesting fact: 50% of the total communication time manager spent on unnecessary explanations. These extra explanations do not bear any meaningful content, and carried more than justified the character.

In many cases this led to the fact that: 1) the client permanently entangled in the speech flow, 2) conversation went in a different direction, and 3) the manager is elementary tired, and 4) If the conversation was with a subordinate, he is perceived as a tribute, and the next time the line up like expectation that it will also grind it down, in this case we are faced with the peculiarity of human behavior, when we want to be all equally good. This encourages us to perform actions which, in our view, necessary. But this is only an apparent need. As a result of a mental conviction, a person can spend up to 50%, and maybe more working time. And when you consider the fact that it causes fatigue and can not imagine what benefit will get a manager to change their beliefs and by correcting their behavioral strategy! But there is no bad without good. Obviously, a manager in his situation, likely to get hidden, secondary benefits of such behavior! By changing these benefits, guiding them in a different direction, we release a lot of useful energy. Let's take a few minutes to dive into the subjective world of manager. Secondary gain from him is this: – I'm all good explain my personal approach to all – I have every friendship – I'm on a friendly foot with his subordinates – I'm always aware of all the events, etc.

Small, Successful Business

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So, you decided to open a small business. You tired of working for the boss, you feel the strength and ability, a burning desire to create their work. The desire to eat, but no experience. That in this case do? One answer, learn and learn, absorb information like a sponge, and best practices for people to open their own small business. Aspects of these knowledge are large and multifaceted, but come together define what are still a major? Basis as the foundation of your help create a strong and a good small business. And it's better to do it so soon, what then remodel, so with that I think everyone will agree. After all, create a business is not difficult, especially at this time when the state represented by president, prime minister and government are concerned about creating jobs and trying to create the conditions for those who dare to take a desperate step, opening a business. It is difficult to just create a successful business, successful business. Well get down to knowledge of the foundations of any business: First, you need to take up the case that you prefer, or better yet, what would you know him enough. Second, learn the local market and competitors. Answer the question, but what can you offer new, and what your offer will be better. Third, plan and plan again. Prepare a business plan and try to include all aspects of your small business. This and legal issues and financial matters, and personnel, and management to institutional, all should be considered. To determine the stages perform certain tasks. And the small but sure steps to move in front. Fourth, you must possess certain qualities that guarantee you success in your venture. Be able to manage people, organize the work as his own and his subordinates. Monitor the implementation of the task. We must be able to rally the team around the goal leading to the success of your business. All of this comes true, if you can accept the burden of leadership. Fifth, if you are new to the business, then try to minimize the financial risks – starting with a minimal financial investment. Replaces finance other resources such as this: time, skills, knowledge, communication, creativity, and creativity. And another tip, but not the rule. It is advisable to choose to start at 50% of guaranteeing the success of the business sphere. They are as follows: the food sector, since people will always eat, and as a consequence need your services, health sector, as a man always needs to maintain good health, the arts, since people will always be wish to refine their habitat. That's probably one minuscule that you should stand in the implementation and realization of the dream to create a small business in life, but again, this is only a small portion of what you should have in their arsenal. And, in general, I say that realizing your dreams whether PunBB forum, perform covenants Ilyich – "Study, study and study again!". Regards Roman.